When to reach out

Specific situations in which reaching out to help@mtm.design is necessary

How can I order a custom lining?
If a customer wants a custom lining, MTM.Design can provide 2 different kinds of high-quality, vibrant linings.  1. DIY lining using client pictures ...
Wed, 10 Jul, 2024 at 4:44 PM
How can I place a special order ?
Some pieces can be placed directly through the platform; it is the case for shirt cuffs, collars and pockets. To get more information about how to proceed, ...
Fri, 4 Nov, 2022 at 6:27 PM
How to communicate with MTM.Design
You may find yourself with a question that can't be answered on the database of help articles, and that you don't recall from your training. As alwa...
Fri, 24 Mar, 2023 at 1:44 PM
How to submit a help ticket
When you need to reach out to MTM.Design to help solve a problem, get some more information, or generally express a concern or question you have a quick ...
Wed, 19 Apr, 2023 at 5:57 PM
Custom Lining Charges with RC
When ordering a custom (DIY) lining, here's what you'll be charged: Jacket: $50 USD Waistcoat: $50 USD 3-Piece Suit: $100 USD Jacket Slee...
Thu, 20 Jun, 2024 at 12:37 PM