Some pieces can be placed directly through the platform; it is the case for shirt cuffs, collars and pockets. To get more information about how to proceed, you can consult this article : How do I order a remake ?
However, you may need to order specific items that are not available on the platform. It might be:
- Buttons,
- Belt loops,
- Side tabs,
- Elbow patches,
- Lining swatches,
- Etc.
- To place such an order, you can write directly to [email protected] and follow the indications hereunder.
- All those orders are gathered and processed on every Tuesday, and the maker is able to include them in the same week's Saturday shipment when the item doesn't require any make (i.e. buttons).
- For something where production is involved (i.e. side tabs, belt loops, buttons covered with a suit fabric, etc), it takes the same production turnaround time as normal garments.
IMPORTANT: it is NOT possible to rush the production of those pieces.
Information needed to place a special order:
- Associated ASR# (if available).
- Item type (i.e. side tabs).
- Item # (i.e. button #, fabric #, buckle # etc).
- Quantity (i.e. "x" meters of fabric #, total amount of belt loops/side tabs/elbow patches, etc).
- Size if applicable (i.e. large jacket front button, or small jacket sleeve button).
Example of special order:
- ASRXX******
- Side tabs.
- Fabric #XXXXX with buckle #XXXXX.
- Quantity: X.