If a store wants to use and ship their own custom labels, they must follow the steps below:

Step 1 – Notify MTM.Design Before Shipping:

The store must inform us before shipping their labels. They must include:

  • The total number of labels they are sending

  • The label size(s) they want us to use for each garment type (e.g. suit, shirt, pants, etc.)

Step 2 – Ship to the Maker’s Address:

Once we receive the above info, we will confirm and provide the following shipping address:

Qingdao Kutesmart Co., Ltd / 青岛酷特智能股份有限公司
No.17 Red Collar Street, Jimo, Qingdao
Shandong, China, 266200 / 山东省青岛市即墨区红领大街17号
Attn: Alvin Yin
Tel: +86 14784762041

Step 3 – Provide Tracking Number:

After the labels have been shipped, the store must share the tracking number with MTM.Design.

We will then notify the maker to link the labels to the correct account internally.