Orders
For info pertaining to order status, how to process remakes, order pieces, and more
Generally speaking - especially when you sell a lot - it is very important to us that you are able to easily keep an eye on your orders. That is why we crea...
Thu, 16 Feb, 2023 at 4:42 PM
You get the details of your international shipments (from the maker to your location) once a month via the invoice that is sent to you. Besides, you have ac...
Thu, 3 Feb, 2022 at 3:03 PM
From time to time, you may need to reorder a garment (or a piece of it). There are several reasons for this: The customer is not satisfied with the measur...
Thu, 10 Feb, 2022 at 4:28 PM
If you want to cancel an order after having placed it, you will have to proceed differently depending on the situation you are in: If the item has already...
Fri, 4 Feb, 2022 at 12:59 PM
If you want to change the status of an item (put it on hold or cancel it), please refer to this article.
Mon, 7 Feb, 2022 at 4:25 PM
After having walked a customer through your shopping experience, you might face a situation where you need to cancel an item that you have just ordered. ...
Wed, 18 May, 2022 at 9:31 AM
Ordering outerwear garments is now extremely easy through the platform. Here are the steps to follow: 1. Enter the measurements in the “Outerwear Measur...
Tue, 10 Oct, 2023 at 11:10 AM
First, if you do not have access yet to this manufacturer, you can reach out to [email protected] to set up your account for access. You will also need the mo...
Mon, 8 Jan, 2024 at 9:03 PM
When facing tight deadlines, consider whether rushing production is necessary. There are a few factors to consider when planning a potential rush request, t...
Tue, 10 Sep, 2024 at 2:08 PM